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HERO
Privacy Policy

We are responsible for handling the personal information you provide with care.

This policy explains how information submitted through QP Network services may be collected, used, stored, protected and disclosed.

Last updated: 21 August 2026
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Who Does This Policy Apply To?

This policy applies to visitors and people who submit information through QP Network forms.

It covers the website, pickup requests, contact enquiries, volunteer interest and related communications.

If new digital services are added to the website later, this Privacy Policy may be updated accordingly.

DATA COLLECTED
Information We May Collect

The information required may vary depending on the service you use.

01

Contact Information

Information such as name, mobile number, WhatsApp number and email address.

02

Address & Location

For doorstep collection: address, landmark, locality, district, PIN code and optional GPS coordinates.

03

Collection Information

Quantity of Mushafs, material type, condition, pickup-location type and notes.

04

Enquiry Information

Contact-form subject, enquiry type, message and district.

05

Volunteer / Partnership Information

Role interests, location, availability, institutional contact details and related information.

06

Technical Information

Where required for hosting and security, ordinary server logs, request times, and browser/network-related technical information may be retained.

WHY USE
Why We Use Information

For purposes required to coordinate QP Network services.

  • To verify and coordinate doorstep collection requests.
  • To check collection-point or district service availability.
  • To respond to contact enquiries.
  • To follow up volunteer or institutional-partnership enquiries.
  • To maintain operational records.
  • To improve service quality, security and accountable record-keeping.
  • To prevent fraud, spam, abuse and security incidents.
  • To comply with applicable legal or compliance obligations.
GPS
GPS Location

GPS location is not collected automatically; it is used only when you grant permission.

When you use the “Use my location” option in the doorstep collection form, your browser asks for permission. If granted, latitude and longitude may be submitted with the form information.

A doorstep collection request can also be prepared using address information alone, without providing GPS location, subject to service requirements.

STORAGE
Data Storage

Submitted operational records are not published as public website content.

QP Network uses private server-side storage, separate from public-facing pages, for records such as doorstep collection requests and contact enquiries.

Access to such records should be limited to authorised operational purposes.

RETENTION
Retention

The aim is not to retain personal information longer than necessary.

Records may be retained for the period required for operational follow-up, dispute handling, reporting, accounting, security and compliance.

As a formal retention schedule is developed, category-specific retention periods may be stated in this policy.

SHARING
Sharing Information

Personal information should not be unnecessarily disclosed to third parties or made public.

Where necessary for doorstep collection coordination, the minimum required information may be shared with authorised volunteers, coordinators, collection-point partners or transport-coordination support.

Hosting, email, security and technical service providers may process information as necessary to operate the systems.

Where legally required, information may need to be provided to an applicable authority.

NO SALE
Sale of Personal Data

Selling personal information is not part of the QP Network operating model.

Personal information received through doorstep collection, contact, volunteer or partnership forms is not intended for advertising-list or data-sale purposes.

EMAIL
Email & Communication

Contact information you provide may be used to follow up the relevant enquiry or service.

We may contact you by mobile, WhatsApp or email for pickup confirmation, operational clarification, contact-enquiry responses, or volunteer/partnership follow-up.

Unrelated promotional messaging is not the primary purpose for collecting these contact details.

SECURITY
Data Security

The aim is to use reasonable security safeguards to reduce unauthorised access to personal information.

  • Use private server-side storage.
  • Allow authorised access only.
  • Use HTTPS for the website.
  • Use anti-spam and automated-abuse controls on forms.
  • Maintain server and hosting security updates.
  • Periodically review access, backup and retention practices.

No internet-based system can guarantee complete security; safeguards therefore need to be continuously improved.

TRANSPARENCY
Privacy & Transparency

Personal information does not need to be published in public transparency reports.

When reporting outcomes such as collection numbers, district reach, restoration and redistribution, aggregated information should be used where appropriate.

The name, phone number, home address or GPS location of a pickup requester should not form part of public transparency reporting.

USER CHOICES
Questions About Your Data

If you need clarification or correction regarding information you provided, you may contact QP Network.

Subject to applicable law, operational requirements and record-retention obligations, requests relating to access, correction or deletion of personal information may be considered.

CHILDREN
Children's Privacy

QP Network forms are not intended to collect unnecessary personal information from children.

Operational requests such as doorstep collection, partnerships and volunteering should, wherever practical, be submitted through a responsible adult or institutional representative.

EXTERNAL
External Services

Where third-party services are used on the website, their privacy practices may differ.

If external services such as hosting, email, maps/location services, analytics or payment gateways are introduced later, the necessary privacy disclosures will be updated in this policy.

CHANGES
Policy Updates

This Privacy Policy may be updated as services develop.

Privacy practices may change as new forms, payment systems, volunteer systems, analytics, account features or external integrations are added.

If significant changes are made, the policy will be updated on this page with the revised date.

IMPORTANT
Privacy Contact

Contact us with privacy-related questions.

Email: info@quranpreservationnetwork.org

In the subject line, Privacy Enquiry helps us identify the request.